Refund Policy

Fee refund and cancellation policy for Saroj Public School Jodhpur admissions, tuition, and related school charges.

1. Scope

This Refund Policy explains how Saroj Public School Jodhpur handles fee payments, cancellations, and refund requests for school fees and related charges collected through the campus office, parent portal, or authorised payment channels.

2. Nature of school fees

Tuition, admission, transport, and other school charges are linked to academic session planning, staffing, and campus operations. Once a fee head is accepted for a session/service period, refund eligibility follows the rules below and any prospectus/fee circular issued by the School.

3. Admission / registration charges

Prospectus, registration, or application processing charges are generally non-refundable after submission, because administrative work has begun. Caution money or refundable deposits, if collected, are returned as per the school’s deposit rules after dues clearance and exit formalities.

4. Tuition and session fees

Paid tuition/session fees are ordinarily non-refundable once the academic period has started, except where the School’s written fee circular allows pro-rata adjustment, or where the School cancels a programme/service it cannot deliver. Withdrawal by the family must be communicated in writing to the office with required documents.

5. Transport and optional services

Transport or optional facility fees (where applicable) follow the school transport/facility circular. Mid-term discontinuation may be adjusted only for unused full months after written notice and office approval; partial-month or no-notice cases may not qualify.

6. Online payment failures and duplicates

If a payment gateway shows success but the school ledger is not updated, or a duplicate charge occurs, contact the school accounts office with the transaction reference. Verified failed/duplicate payments are corrected by update of ledger or refund through the original payment method where possible.

7. How to request a refund

Submit a written request to the school office or email admin.sps@naveraai.com with student name, class, receipt/UTR number, reason, and bank details if required. The School will verify records and respond as per accounts timelines.

8. Final authority

School administration’s written fee circulars and accounts decisions prevail for disputed cases, subject to applicable law. Effective date: 29 August 2026. Office: Plot No. 112, Khasra No. 89/7, Behind Mahadev Nagar, Banar Road, Jodhpur, Rajasthan.